Visit one of our three locations Norman Park | Fairfield | Wishart or call 1300 117 665

The New King of Polaris?

Print Email

Zodiac have released their first new Polaris in almost 10 years, taking components and abilities from the famous 3900 Sport pressure side pool cleaner and some lessons learned from the robotic side of the business the Polaris Quattro Sport has blown my expectations right out of the water.

  • Active brushing attacks fine and stubborn debris
  • Aggressive wall-climbing capabilities
  • Dual-stage filtration
  • Extra-large debris intake & superior vacuum power
  • Multi-directional navigation
  • Large, easy-to-clean debris canister

Rather than using a bag like a traditional Polaris the Quattro uses a fit in canister like a robotic pool cleaner.

I would like to see a “pro” model with the scrubbers from an AX10 instead of the current ones maybe a possible upgrade in the future or Mark 2? but only time will tell.

For more information regarding the Polaris Quattro from Zodiac call 1300 117 665 or email This email address is being protected from spambots. You need JavaScript enabled to view it.

Best Regards,
The JC Pool Services Team.

Liquid Chlorine vs Granular Chlorine

Print Email

Zodiac Swimming Pool Liquid Chlorine

Every chlorine has its pros and cons and why we use one or the other, liquid chlorine is great as its “pure” and doesn’t mess with any other chemical balance in the swimming pool. Granular chlorine is similar to liquid chlorine on a chemical level but is blended with something to make it a solid, normally stabilizer or calcium. It is important to monitor these levels when using granular chlorine for long periods of time as high calcium can cause staining and high stabilizer can cause a lot of problems. Unfortunately the only way to lower calcium and stabilizer economically is to displace the pool level with freshwater.

If you are trying to raise chlorine and have lower stabilizer or calcium sure use granular chlorine but for a maintenance dose and without affecting any other levels liquid chlorine is always best. When treating a green swimming pool depending on other chemical levels best to use granular chlorine as it is lighter to carry being highly concentrated.

For more information regarding types of chlorine and swimming pool chemicals please call 1300 117 665 or email This email address is being protected from spambots. You need JavaScript enabled to view it.

Best Regards,
The JC Pool Services Team.

Pool Equipment Maintenance & Repairs

Print Email

All swimming pool equipment needs servicing at some stage or another, today we are going to run over what equipment needs servicing in order to prevent irreparable damage saving you money and hopefully a stress free swimming season.

Swimming Pool Pump Maintenance

Swimming Pool Pump Breakdown

Pool pumps use an electric motor to push water through your pools filtration system, combined with an impeller on the end of the shaft between them sits a mechanical seal which looks like a metal spring (number 2 in the diagram above) which allows for spacing between the backplate of the pump. If the mechanical seal wares down the impeller (the part pushing the water number 3) will make direct contact with the backplate or diffuser damaging the pump motor or backplate.

A sign of the mechanical seal requiring replacement is water dripping underneath the pool pump. It is at this time a good idea to replace any body o’rings between the motor and wet end or inside the diffuser (the impeller cover)

You can wait until symptoms come around and then choose action or have your pool pump serviced once every two to three years. Note that this is just a guide some choose to have the pump serviced in winter once a year to limit any problems with the pool in the summer season. It is also a good idea to lubricate the union o'rings with silicone based lubricant to prevent the o’rings from drying out over time and causing leaks.

Multi-Media (Sand or Glass) and Cartridge Filters

First Multi-Media filters, lubricate all union o’rings with silicone based lubricant that attach to the MPV (Multi Port Valve). If you are courageous enough to remove the valve from the tank there is also another o’ring there, just be sure to get nothing down the stand pipe or it will damage the filters flow. If you are having your media replaced which should be done every 6 - 8 years this is also a very good maintenance points.

Cartridge filters share the same idea when lubricating the o’rings, when it comes to the cartridge element we recommend replacing it once every 2 - 3 years depending on the environment and use. Even though a cartridge element can look ok depending on its age fine debris and paper break down can cause excessive back pressure on your pool pump limiting its life.

Salt Water Chlorinators

Nothing too out of the ordinary here just lubricate the union and cell o’ring, if the cell is damaged or past its life replace it. Note that all salt water chlorinator electrodes are sacrafisual and are suppose to be replaced over time. When talking about the chlorinator power supply it's always best to keep an ant barrier around it and try to keep bugs and geeks out as much as possible.

Robotic Pool Cleaners Maintenance & Repairs

Well that's all going to depend on what brand of robotic pool cleaner you have and if it stays in the swimming pool or not. We all know they aren't supposed to live in the pool 24/7 but some lifestyles don’t allow us to take it in and out every time after use and some have weekly timers which makes it even more tempting.

Zodiac & Maytronics Dolphin robotic pool cleaner repairs & maintenance

After speaking with some of the robotic pool repair technicians on staff we have agreed that in order of preventative maintenance once every two years is always a good idea. Remember some robotic pool cleaner brands are more serviceable than others, and some have cheaper parts. Its a real mixed bag when its comes to robotic pool cleaner servicing just be sure that you ask what's included in the service and what isn’t then there isn’t any surprises.

Example for Maytronics Dolphin servicing our repair technicians inspect, reseal, lubricate, replace if required all motor seals upon servicing a unit as a robotic pool cleaner motor can only be underwater for so long before the motor seal is compromised destroying the motor.

Having the swimming pool chemically balanced also helps in prolonging the age of the robotic pool cleaner as well as taking it out of the pool when not using it.

For more information regarding swimming pool equipment maintenance and repairs Brisbane call 1300 117 665 alternatively you can contact us by email or see us in store at one of our three locations.

Best Regards,
The JC Pool Services Team.

Closed Ekka Wednesday

Print Email

Our three Brisbane store locations will be closed wednesday the 14th of August 2019, this will also include pool servicing on this day. Our bookings department will contact scheduled service customers in regards to alternative bookings.

JC Pool Services Closed for Brisbane Ekka

It is a great opportunity to spend time with the family and or put your feet up for the day, tie up some of those little jobs around the house, take the dog for a walk or go for a ride.

Make the most of it and hope for a sunny day.

Best Regards,
The JC Pool Services Team.

The NEW Dolphin M600 Robotic Pool Cleaner

Print Email

Maytronics Dolphin M600 Limited Stock Available Now call 1300 117 665
Maytronics Dolphin M600 Robotic Swimming Pool Cleaner

The all-new Maytronics Dolphin M600 robotic pool cleaner makes it super-easy for the pool owners to look after their swimming pool, keeping it clean and ready for fun with minimum effort and hassle. Newly designed, for maximum cleaning performance, convenient handling and simple operation, the Dolphin M600 needs no intervention. A cloud-connected power supply keeps control right in your hand, no matter where you are.

Gaining all the performance benifits of both the Dolphin S Series and M Series lines, a large leaf canister and PowerStream mobility, advanced WiFi features, dual drive motor the M600 robotic pool cleaner is looking to be the best version M Series yet. The Dolphin M600 is the only robotic pool cleaner in the domestic range that is not limited to a 12m length pool.

Learn more about the Maytronics Dolphin M600 Robotic Pool Cleaner here on our products page.

Configuration and specifications

  • Ideal pool length: Up to 15m
  • Dynamic dual-drive motor
  • PowerStream mobility system, with multi-directional water outlets, precise navigation control and maneuverability
  • Cleaning coverage: Floor, walls, and waterline
  • Super-efficient year-round filter with extra sealing, optional thicker cartridge and larger filter capacity filtration
  • Dual active scrubber rotates 1.5 times faster than the robot speed
  • Cleaning cycle 1.5 / 2 / 2.5 hours
  • Cable length: 18m, tangle-free cable
  • Weight: 11kg
  • Caddy
  • Warranty: 36 months
  • Optional 12 Month extended limited warranty

For more information regarding the Maytronics Dolphin M600 Robotic Pool Cleaner email or call 1300 117 665.

Best Regards,
The JC Pool Services Team.